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About Us

Established in 1999, eWorld Private Limited is a nationwide license holder of Internet services in Pakistan. The company started its operations in January 2001 and has been providing services such as dialup, ISDN Network Connectivity, Wireless broadband, Ethernet Baseband, vices etc. in the city of Karachi for more than six (6) years running.

Key Factors
  • Reliable
  • Experienced
  • Customer Oriented
  • Diverse Range of Internet Solutions

There are many ISPs in the country, large and small, which can make choosing the right provider a daunting task. With its range of tried and tested services, eWorld fulfils the many requirements of organizations adopting the Internet as an integral part of company strategy.

“Our mission is to achieve superior customer satisfaction, growth by emphasizing on quality, value & innovation in the broad segment of Internet services & related markets.”

We firmly believe that our first responsibility is to our customers. Without them we would have no reason for being. We strive to appeal to a broad spectrum of consumers, catering in a professional manner to their needs. Our concept of value to the customer includes a high level of customer support and service with wide selection of Internet & related service offerings, competitively priced and delivered with courtesy and professionalism.

eWorld is company with a hard working attitude. Teamwork, communication, and an ongoing quest for improvement are key motivators for all our people. eWorld has an experienced and talented team that works in a friendly and productive environment, helping to ensure excellent customer service, support and continuous improvements in each department.

eWorld takes on the responsibility of customers every day by following three maxims:

1. Range of services

eWorld provides a diverse range of high quality services to the business user including dialup, ISDN Network Connectivity, Wireless broadband, Ethernet Baseband, VPN, Hosting, Network Consulting Services etc.

2. Reliability

This is one of the most challenging aspects given the dependence on PTCL and govt. policies. Nonetheless, eWorld strives hard to maintain a reliable network by using technology & strict policies to keep its Network secure. In addition, eWorld has provisioned multiple backbone providers for minimum degradation of the service.

3. Support

The quality of support offered by different ISPs varies greatly. eWorld has always given priority to support system that reduces delivery time to the end-user in an effective way. We are committed to ensuring that eWorld customers get a speedy, friendly, and helpful response through fully trained staff with equipped with proper tools along with policies and management oversight.

Our Network

eWorld takes pride in its core network infrastructure that has been developing and expanding since its foundation in 1999. All our routing equipment is of the highest quality and standardized on Cisco. We use multiple backbone providers and provision for redundant links and equipment wherever possible to minimize downtime.

We believe that performance is not only dependent upon the best equipment you use, but is intertwined with your security policies. Performance therefore is dependant on security of your network and services. Therefore, we have taken care in securing our services and network from multiple threats that exist on the Internet today. As a result, our services are more reliable, performing and our clients are safer and more satisfied as a result.

We have systems that constantly monitor our services, links, equipment etc. and in the event of any problem, we have a team of core engineers that are on call 24 hours a day. All systems are backed up by UPS and Prime Diesel Generator to avoid shutdown in case of power failures.

Future Plans

The mainstay of our business success has been a path of steady and gradual expansion, firmly based on the most reliable technologies. We aim to build on our current strengths as an established and highly respected ISP, and to continue setting the standards for competitors to follow.

We will continue to assist clients to maintain a high level of product awareness, and to ensure that the latest developments in Internet technology are readily available to all our customers, so that they can be confident of receiving the best and most appropriate Internet services for their individual needs. Improving quality of service and an ongoing high standard of customer care will remain at the heart of eWorld business philosophy.

If your organization is seeking a world-class Internet services that are reliable, well supported, and offer a broad range of business solutions - eWorld is the choice to make.

Our Customers

Our team and our clients, operate in a collaborative environment that places a high value on shared innovation, shared success, and shared responsibilities. Our mission is to provide the very highest level of services and support.
 

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